Roles and permissions
Every SubmittalLink project member has one of five roles. The role controls which modules a person sees and what they can create, edit, or delete. It’s set per project, so the same person can be a consultant on one project and a project manager on another.
The five roles
Section titled “The five roles”| Role | Typical user | Summary |
|---|---|---|
| Owner | The person or company that created the project | Full access. The only role that can change project settings or delete the project. |
| Project manager | GC project managers and project engineers | Creates and manages submittals, RFIs, contracts, and change orders. Manages users, vendors, and spec sections. |
| Field | Superintendents, foremen, field engineers | Creates RFIs, tasks, daily reports, and punch lists. Can’t delete RFIs. |
| Consultant | Architects, engineers, designers | Reviews submittals and responds to RFIs assigned to them. |
| Subcontractor | Trade partners and suppliers | Views and responds to items assigned to them. |
Owners and project managers assign roles when they invite users. The owner role can’t be assigned by invitation.
Permission table
Section titled “Permission table”✅ = can do it · 👁 = view and respond only · — = no access
| Action | Owner | Project manager | Field | Consultant | Subcontractor |
|---|---|---|---|---|---|
| Create, update, delete submittals | ✅ | ✅ | 👁 | 👁 | 👁 |
| Create submittal revisions | ✅ | ✅ | — | — | — |
| Create and update RFIs | ✅ | ✅ | ✅ | 👁 | 👁 |
| Delete RFIs | ✅ | Only if RFI manager | — | — | — |
| Create, update, delete tasks | ✅ | ✅ | ✅ | 👁 | 👁 |
| Create punch lists and items | ✅ | ✅ | ✅ | 👁 | 👁 |
| Open daily reports | ✅ | ✅ | ✅ | — | — |
| Open schedule | ✅ | ✅ | ✅ | — | — |
| View change orders | ✅ | ✅ | ✅ | ✅ | ✅ |
| Create and update change orders | ✅ | ✅ | — | — | — |
| View and manage contracts | ✅ | ✅ | — | — | — |
| Add drawings and drawing folders | ✅ | ✅ | ✅ | ✅ | ✅ |
| Delete drawings and drawing folders | ✅ | ✅ | — | — | — |
| Upload documents and create folders | ✅ | ✅ | ✅ | ✅ | ✅ |
| Rename, move, delete documents | ✅ | ✅ | — | — | — |
| Notify users about submittals and RFIs | ✅ | ✅ | — | — | — |
| Notify users about tasks | ✅ | ✅ | ✅ | — | — |
| Manage users, vendors, spec sections | ✅ | ✅ | — | — | — |
| Create AI Workers | ✅ | ✅ | — | — | — |
| Edit project settings | ✅ | — | — | — | — |
| Delete the project | ✅ | — | — | — | — |
Restrict what subcontractors and consultants see
Section titled “Restrict what subcontractors and consultants see”By default, consultants and subcontractors can view every submittal and RFI on the project. Turn on Restrict Vendor Visibility in project settings so they only see items assigned to them.
Frequently asked questions
Section titled “Frequently asked questions”Can a project manager change project settings?
Section titled “Can a project manager change project settings?”No. Only the project owner can open Update Project and change project settings such as the RFI workflow, email settings, and the company logo.
Can a consultant create a submittal?
Section titled “Can a consultant create a submittal?”No. Only owners and project managers create submittals. Consultants review and respond to submittals when they’re on a review step.
Can field users delete RFIs?
Section titled “Can field users delete RFIs?”No. Field users can create and update RFIs but can’t delete them, even when they’re the RFI manager. Only the project owner or that RFI’s RFI manager can delete an RFI.
Can I change another user’s role?
Section titled “Can I change another user’s role?”Only owners and project managers can change roles, under Project Setup → Users.
Can subcontractors see other subcontractors’ submittals?
Section titled “Can subcontractors see other subcontractors’ submittals?”Yes, unless the owner turns on Restrict Vendor Visibility. With it on, subcontractors and consultants only see items assigned to them.